Zoto 3D Face Recognition Smart Lock Fingerprint Biometric Card Key Digital Lock
- Advanced Security: 3D face recognition smart lock with fingerprint, biometric card, and digital key access options.
- Convenient Control: Manage lock settings remotely via WiFi and smartphone app for seamless access control.
- Versatile Compatibility: Suitable for home security with various access methods and color options.
Warranty Coverage:
Zototech.ai is committed to delivering high-quality products that meet or exceed your expectations. Our products are covered by a comprehensive warranty for a period of two (2) years from the date of purchase.
First-Year Coverage: Free Replacement
During the first year of the warranty period, if your Zototech.ai device experiences any manufacturing defects or malfunctions, we offer a hassle-free replacement at no additional cost to you. This ensures that you enjoy a seamless experience with our products right from the start.
Second-Year Coverage: Replacement with Nominal Fee
In the second year of the warranty period, we continue to stand by our commitment to customer satisfaction. If your Zototech.ai device encounters any issues, we provide a replacement option with a nominal fee of INR 500 per faulty device. This fee covers replacement, shipping, and installation charges.
Warranty Exclusions:
Please note that our warranty does not cover:
Damage caused by accidents, misuse, or unauthorized modifications.
Normal wear and tear.
Devices not used in accordance with the provided instructions.
Exclusion Addition: Burn Cases Not Covered in Warranty:
We would like to inform our customers that instances of damage due to burning are not covered under our warranty policy.
Claim Process:
To initiate a warranty claim, please follow these steps:
Contact our Customer Support team at [customer support email/phone number].
Provide proof of purchase and a detailed description of the issue.
Upon approval, follow the instructions provided for device return and replacement.